Abstract
Process capability indices (PCIs) for processes with symmetric tolerances have received substantial research attention. But, PCIs for processes with asymmetric tolerances have been comparatively neglected. Recently, Boyles (1994) reviewed the existing PCI literature and proposed several new indices to handle processes with asymmetric tolerances. In this paper we analyze PCIs based on various process characteristics, then introduce a new class of capability indices to handle processes with asymmetric tolerances. The proposed new indices are compared with existing PCIs in terms of process yield, process centering, and process characteristic related to loss functions. The results indicate that the new indices are superior to the existing capability indices, and provide greater accuracy in current applications using PCIs to measure process potential and performance.
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