Canadian competitive intelligence practices – a study of practicing strategic and competitive intelligence professionals Canadian members

Abstract

PurposeWith intelligence (a field related to foresight) practice growing, the purpose of this study was to examine the practices of Canadian competitive intelligence (CI) practitioners.Design/methodology/approachSurvey of Canadian CI practitioners who are SCIP members (Strategic and Competitive Intelligence Professional), using a revision to a previously used instrument designed to examine competitive intelligence practices.FindingsCanadian SCIP member competitive intelligence practices seem to be more formalized than those found in the global SCIP study in 2006 with 84.8 per cent having a manager with CI responsibilities, 61 per cent with a formal centralized CI unit and only 9 per cent responding that CI was done informally. Intelligence units were generally smaller with 38 per cent having one full-time CI resource and 41 per cent having between 2 and 4 full-time resources. Additional findings on information sources used, analytical techniques used, evaluation methods and communication methods are reported.Research limitations/implicationsDespite getting responses from close to 50 per cent of SCIP members, the small sample size (79) makes it difficult to generalize the results beyond the Canadian SCIP environment and limits the testing that can be done.Originality/valueThe last study on Canadian competitive intelligence practices was in 2008, thus part of the originality of the study was getting more recent information on corporate intelligence practice. In addition, this is the first Canadian study to focus specifically on known intelligence practitioners (SCIP members). Past studies focused on companies in general regardless of whether respondents knew what competitive intelligence was or practiced CI.