Can we remember differently? A case study of the new culture of memory in voluntary organisations

Abstract

This article analyses the positive contribution that Slovenian voluntary, non–governmental organisations, users’ organisations and community–based services in the field of mental health have made to the ‘new culture of memory’ of helpers and users. The conceptual differences between Slovenian psychiatric (institutional) treatment and voluntary community care are presented through the case study of Clare, a young woman who was diagnosed as a chronic schizophrenic. This example shows the importance of community care in voluntary organisations for the reduction of disability associated with mental disorders. The development of the new culture of memory in voluntary organisations and community–based services is not only the ‘narrative turn’ within social welfare, but also symbolises the ‘implicit turn’ in the relationship between the helper and the user. The real challenge of the new culture of memory in the process of help to disabled people (in respect of individuals working through traumatic memories) is that the helper can bear and support the user on a daily basis. During the process of their relationship, the deep implicit relational memories of both become activated and influence the change within the user as well as the helper.