‘Call for a practical solution’: reframing of community engagement for urban waterways governance

Abstract

ABSTRACT Melbourne is renowned for its urban waterways management. With the introduction of the Healthy Waterways strategy 2018–2028, decision-makers aimed to involve the community more collaboratively. However, the reality of doing so is complex, and outcomes have not always been as intended. We identify three dilemmas that limit the effectiveness of community collaboration, drawing on a study of how communities were involved in the governance of the Melbourne waterways of Merri Creek and Moonee Ponds Creek. The dilemmas are that: resources are stretched; a lack of focus and unclear responsibilities can undermine efforts; and the effectiveness of engagement practices is uncertain and depends on context. We argue that these dilemmas make community collaboration challenging and limit its potential for co-benefits. However, there is an opportunity to develop shared visions and goals that motivates ongoing action, drawing on the strengths of the community and choosing methods more purposefully with consideration of constraints, ensuring that the aims are both achieved and legitimate. This allows for the integration of fragmented resources, capacities, roles, and benefits into a central vision, fostering collaborative principles of transparency, responsibility, ownership, and accountability.