Abstract
COVID-19 has disrupted most sectors in the world. Online learning is the best solution to continue education during the pandemic, especially among upper secondary students. Therefore, this study aims to determine the challenges and obstacles in learning the Malay language faced by fourth grade students of the Standard Secondary School Curriculum (KSSM) in Bangsar Zone, Federal Territory of Kuala Lumpur. This phenomenon occurred during the transition period to online learning at the beginning of 2020 due to the COVID-19 pandemic. This study is to evaluate the students' challenges in the learning experience and facilitation (PdPc) of KSSM's Malay language. The feasibility of this virtual learning method was achieved by analyzing 356 student responses to a survey-based questionnaire. The results of the survey as many as 208 completed answers were taken into account for the purpose of this study. Descriptive statistical methods were used to test the validity of the study. It was found that the main problems affecting and impacting the learning of Malay language for form 4 students online during COVID-19 are related to technical, academic and communication challenges. The results of the study show that most form 4 students do not agree to continue learning online, because they cannot meet the expected progress in KSSM Malaylanguagelearning performance, especially essay writing, grammar and the Literary Component.
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