Abstract
In this paper, a new model to evaluate business intelligence (BI) for enterprisesystems is presented. Evaluation of BI before making decisions about buying and deploymentcan be an important decision support system for managers in organizations. In this paper, asimple and practical method is presented that evaluates BI for enterprise systems. In this way,after reviewing different papers in the literature, 34 criteria for BI specifications aredetermined, and then by applying fuzzy PROMETHEE, different enterprise systems areranked. To continue to assess the proposed model and as a case study, five enterprise systemswere selected and ranked using the proposed model. The advantages of PROMETHEE overother multi-criteria decision making methods and the use of fuzzy theory to deal withuncertainty in decision making is assessed and it is found that the proposed model can be auseful and applied method to help managers make decisions in organizations.
Highlights
Traditional industrial informatics focus on how to provide more efficient and productive operations
A correct evaluation of enterprise systems is important for organizations' managers
business intelligence (BI) evaluation tools and models used as a decision support system in enterprise systems can help managers to make the right choice and decisions
Summary
Traditional industrial informatics focus on how to provide more efficient and productive operations. Today organizations need knowledge and information to achieve a competitive advantage when making important decisions. Since the existing data on decision-making methods are usually based on opinions and the experiences of decision-makers and are expressed qualitatively, it is more likely to have errors in opinion interpretation. This has led to the suggestion of using fuzzy theory in solving problems with qualitative observations. A model for evaluating BI in enterprise systems based on a fuzzy PROMETHEE method is presented. The third section covers the description of the steps for the fuzzy PROMETHEE method for evaluating BI in enterprise systems. The conclusion section deals with conclusions, results and suggestions
Sign-in/Register to view highlights & summary Sign-in/Register to access full text options 
Free) 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a call
