Bus users’ behavior in using parking services and their expectations for the development of parking service quality at bus stations in Hanoi, Vietnam

Abstract

Transportation Demand Management (TDM) has been introduced in Vietnam to keep the balance between the limited supply of road network, and the increase of private vehicles and Park & Ride (P&R) is one of TDM’s measures focused on the transition from private to public transport at stations. This research investigated the current situation of parking areas and bus users’ behavior in 4 main stations in Hanoi, Vietnam. Furthermore, bus users were asked in the assumption case that if they cannot use the bus, how much they will pay for the travel cost and time in that case compared to the actual case when they use the bus. The results have found that many people have accepted to travel in a longer time to save travel costs. This research also identified the factors which influence on using P&R services in station of bus users. Based on the Binary logistic regression model, the “Income” factor is one of the significant characteristics of bus users on selection use or not use of P&R services at the bus station. Finally, bus users’ expectations on the current situation of the parking services at stations gave some suggestions to improve the P&R services in bus stations in Hanoi.