Abstract

The study examined the effect of building blocks on organisational performance. The specific objectives were to examine the effects of organizational procedure on organisational performance and the effect of management hierarchy on organisational performance. The study used a sample size of 120 respondents out of a total population of 150 employees of the selected organisations which were selected at random. Copies of semi-structured questionnaire were used to obtained primary data. The study used a descriptive survey design approach and multiple regression analysis as statistical tools to test the hypotheses of the study. The study found that organisation procedure and management hierarchy have positive and significant effects on organisational performance. The study concludes that organisational procedure and management hierarchy can favourably influence organizational performance, in order for businesses to succeed in a highly competitive environment, they must be responsive to the needs and wants of their customers, they must be market-oriented in terms of their focus on their customers, their orientation towards competitors, and the coordination of their internal departments’ various functions. The study recommends that firms should encourage a proper Management Hierarchy and adequate organisational procedure in order to improve organisational performance y in all department of the organisation.

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