BPMN Coordination and Devs Network Architecture for Healthcare Organizations

Abstract

The adoption of business processes (BP) can help healthcare providers in structuring the way information systems and people have to interact. Business process management (BPM) is a methodology that structures a way of representing system processes. At the same time, the human resources are organized in identified or implicit structures that allows individuals to exchange information either related to their work function or not. Nevertheless, the human organizations structure and communication channels are not, up to now, fully captured by the information systems. It may lead to losing part of the useful information exchanged by participants. Accordingly, this article focuses on multi-agent solutions representing social networks in the healthcare domain associated with BPM of patient pathways. The purpose is to study the feasibility of combining BP with agent-based models in order to better improve performance, manage resources, and ensure coordination between them.