Blended Learning Instruction at Tertiary Level: Experiences of Students in One Tertiary Institution in Eswatini

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This study explores the experiences of university students on the use of Blended Learning instruction at tertiary level in one tertiary institution in Eswatini. The study adopted the qualitative research approach where the case study research design was used. The study targeted students in one campus of the tertiary institution. Data were collected from a total of 15 (fifteen) students of this campus who were selected using the Simple Random Sampling technique. The data were collected using one on one interviews and were analysed using Content Analysis. The findings of the study revealed that students have varied experiences about Blended Learning. While some have pleasant experiences of this mode of learning others have unpleasant experiences. The study found that some students view Blended Learning as a good mode of instruction that offers them the opportunity to access education anywhere anytime. The findings also revealed that the Blended mode of instruction benefits students in terms of its flexibility in learning times, vast sources of information and covering a lot of content in a short period of time. This mode, however, has numerous challenges which inhibit its successful implementation. These are limited data bundles and poor internet connection which inhibit learners from accessing lessons on line. The study therefore recommends that institutions must work with the relevant network providers (Eswatini MTN and Eswatini Mobile) to provide unrestricted data and network services to students.