Abstract
Although the realization of building information modeling (BIM) performance is the basis for the generation of user’s satisfaction, few studies have explored the influence path between BIM performance and BIM user’s satisfaction in recent years. Therefore, to enrich the research results of BIM user’s satisfaction and provide reference schemes for engineering practice, this study adopts the fsQCA (fuzzy‐set qualitative comparative analysis) method, taking 39 project cases using BIM technology as the base sample to analyze the influence path between BIM performance and user’s satisfaction. Moreover, this study is based on the configuration theory, examining four elements of BIM performance: BIM accuracy, information integration, functional advantages and manager support, and the complexity of the project. Finally, this study identifies three types of configuration results: performance type, support type, and comprehensive type. The performance type can achieve high user satisfaction in relatively complex projects; the support type requires executive support to improve user satisfaction in less complex projects, and the comprehensive type improves satisfaction through multiple BIM performances without considering project complexity.
Highlights
Relying on potential advantages such as maximizing efficiency and minimizing error, building information modeling (BIM) has been extensively practiced in many fields of engineering projects [1]
qualitative comparative analysis (QCA) has three main variations: crisp set QCA, multivalue QCA, and fuzzy-set QCA. e first variation of QCA is csQCA which is a tool created to deal with complex sets of binary data [41]
These results contradict research by scholars such as Qin et al [53], who say that the accuracy and functional advantages of BIM cannot improve the satisfaction of BIM users. is is because this study considers the combination of the paths of four elements of BIM performance
Summary
Relying on potential advantages such as maximizing efficiency and minimizing error, building information modeling (BIM) has been extensively practiced in many fields of engineering projects [1]. The most commonly used BIM functions include project cost estimation, design constructability improvement, construction schedule and quality monitoring, equipment operation tracking, and sustainability analysis [2, 3]. BIM technology has been widely recognized in the civil engineering field because of its advantages; it has inevitable defects in its practical application, such as a large gap between the actual application effect and the potential advantages, which causes decision-makers to doubt the actual service effects of BIM technology [6]. The integration of information in creation, sharing, utilization, and management can increase the stickiness of BIM users and the high-quality functions provided by the BIM system enhance user’s experience [8]. Stadium Airport Subway Sewage treatment plant Dwelling house Hospital North China East China Southwest China South Central China ≤5 billion 5–10 billion >10 billion
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