Abstract
Applications of information and communication technologies have become indispensable for companies, being key determinants of high supply chain performance. Application of information technologies activities throughout the supply chain is vital for the increased success of supply chain applications. Advanced utilization of information technologies will lead to an increased level of information flow, cooperation and communication within the corporation, leading to integration and hence, a soaring up of supply chain performance. However, top management support regarding application and utilization of information technologies increases the efficiency of inter-organization information sharing, thus, creating a favourable impact over supply chain performance. This study assesses the relations between information technologies, internal integration, top management support and information sharing and their effects on supply chain performance. Hypotheses tested in this assessment are analyzed through data collected from personals working for firms in Turkey, via utilizing the Structural Equation Modelling in SPSS AMOS software. The sample consists of senior executives, mid-level managers, specialists and assistant specialists working in a span of sectors (manufacturing, textiles, construction, food and logistic). The structural model put forward is analyzed via data collected from 103 employees. Results of analyzing showing that information technologies has a positive and significant influence in internal integration whereas no similar relationship is prevalent between internal integration and supply chain performance. Moreover, concludes that top management support significantly and positively affects information sharing. In addition to this, information sharing has a positive effect on supply chain performance. All in all, this study aims to provide guidance for firms pursuing to develop their supply chain performance.
Highlights
As a result of the rapid developments in information and communication technologies, companies have shifted their conventional strategies and as-is processes, since Information Technologies (IT) become a key indicator of successful supply chain management once it is used to integrate the activities of customers and suppliers (Bovel & Martha, 2000)
In order to test the hypotheses asserted in the model, data collected is analysed through Structural Equation Modelling via the utilization of SPSS AMOS software
This study aims to uncover the relationship of four components (IT, II, Top Management Support (TMS) and Information Sharing (IS)) with SCP, hoping to provide a guiding light for corporations pursuing to attain and maintain a successful supply chain strategy
Summary
As a result of the rapid developments in information and communication technologies, companies have shifted their conventional strategies and as-is processes, since Information Technologies (IT) become a key indicator of successful supply chain management once it is used to integrate the activities of customers and suppliers (Bovel & Martha, 2000). Information flow, cooperation and communication is expected to be facilitated in companies that utilize IT effectively, allowing corporations to undertake their applications and processes in a synchronized manner and to keep the level of communication and coordination at the maximum. One can presume that firms which facilitate the integration among and cooperation of their departments will cater for their customers’ needs in a more agile manner than their counterparts and shorten their lead time, resulting in the increased efficiency of their supply chain. This study suggests that IT will lead into intra-company II, leading to a higher supply chain performance
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