Abstract
Knowledge’s processes enrich the information bringing value to organizations. These formal or informal, processes increase the value of information and useful knowledge of people and organizations. Therefore, in order to identify good practices that promote the improvement of processes for the implementation of knowledge management in the area of transport hydrocarbon, this exploratory study it perform on ECOPETROL, Colombia's largest oil company. Due to its size, it belongs to 40 largest oil and gas companies in the world´s group and recognize as one of the four major in Latin American. The study target the workshops developed within the Operations and Maintenance teams using the methodology of the Knowledge Assurance Guide. The results show positive impacts identifying best practices that support process improvement in the tactical, strategic and operational levels.
Sign-in/Register to access full text options 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
