Abstract

German Mittelstand Champions have a distinct management model that dovetails strategy, leadership and governance principles, with core processes in a unique blend, creating a finely tuned whole. We argue: the worldwide success of German Mittelstand companies is not only a result of outstanding products and services; but it also it rests on a very specific management model. In many aspects, this model is a counterexample to the US-dominated mainstream model of management taught in business schools worldwide. It differs in two core elements: a focus on long-term customer relationships rather than competing transactionally at arms-length on anonymous markets, and a focus on long-term survival driven by family ownership, instead of short-term financial focus .

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