Abstract
The Public Sector Conducive Ecosystem (EKSA) was established in 2014 to enhance the quality of work environments in the Malaysian public sector. Specifically, it involves rebranding the 5S practices that have traditionally been used to create a conducive workplace environment. This study has utilized a qualitative approach via interview as data collection to explore the benefits of adopting EKSA practices in a library located within a higher education institution in Malaysia. The study findings have revealed that implementing EKSA practices in the public sector can enhance productivity and cost efficiency and improve the working environment, particularly in developing countries.
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