Abstract

Basic Conditions for Implementation of an Effective Strategic Decision Support System at a Hospital

Highlights

  • In the present study it is represented the first stage of the method for building a strategic decision supported system (SDSS) at a hospital – an example of an organization from the health care insurance system in the Bulgaria

  • The strategic decision support system is tested at 7 Bulgarian hospitals

  • For the purpose of the study there are conducted experiments among 87 hospital managers (48 male and 39 female) who work as medical directors at different levels – from the top to bottom of the hospital structures

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Summary

Introduction

In the present study it is represented the first stage of the method for building a strategic decision supported system (SDSS) at a hospital – an example of an organization from the health care insurance system in the Bulgaria. This system is built according to the logic of Balanced Scorecard performance system (BSC). The rapid competition at market conditions impacts on the health care organizations (hospitals) to take care about the successful strategy realization and at the same time to take care about the activity realization effectiveness

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