Abstract
The strategic decision support system is an activity management system that can be adapted to an organization from the health care system. It is appropriate to be used by any hospital no matter of its capacity. The strategic decision support system enables to be estimated the financial results, the patients’ needs for achieving successes in their health recovery, the operational activity and the hospital capacity. The purpose of this study is to represent the methodology for strategic decision support system design for estimating the hospitals’ activity effectiveness.
Highlights
In the present study it is represented the first stage of the method for building a strategic decision supported system (SDSS) at a hospital – an example of an organization from the health care insurance system in the Bulgaria
The strategic decision support system is tested at 7 Bulgarian hospitals
For the purpose of the study there are conducted experiments among 87 hospital managers (48 male and 39 female) who work as medical directors at different levels – from the top to bottom of the hospital structures
Summary
In the present study it is represented the first stage of the method for building a strategic decision supported system (SDSS) at a hospital – an example of an organization from the health care insurance system in the Bulgaria. This system is built according to the logic of Balanced Scorecard performance system (BSC). The rapid competition at market conditions impacts on the health care organizations (hospitals) to take care about the successful strategy realization and at the same time to take care about the activity realization effectiveness
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