Abstract
Innovation in government organization through managing knowledge is important current research results. This research objective were to look at knowledge management in improving public services, particularly in public licencing process. Research problem was how sense making, knowledge creating and knowledge sharing in public licencing services of Yogyakarta city. Research found that knowledge sharing and creating took place in midlle and bottom of organization level. Stages of innovation at the Licensing Agency began with the formulation of the problem, which consists of thousands of service files can not be known with certainty the level of completion. In the next stage, a member organization consisting of experienced employees who tried to solve by making the development of information systems. Licensing Office of the types of organizations can be categorized as a deliberative democracy 'adhocracy' an organization with the type of environment, where there is high public participation and concern in the licensing service. Keyword: Innovation, Knowledge sharing, Knowledge creation, Autonomy DOI: http://dx.doi.org/ 10.18196/jgp.2010.0002
Sign-in/Register to access full text options 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
