Abstract
TThe aim of this study was to evaluate the Conflict Mediation Program analyzing its process, and identifying characteristics and interventions used that may promote or not the establishment of agreements. A qualitative study was conducted and the exploratory strategy was adopted. The procedure of Multiple Case Studies was used (Yin, 2005). Participants were people sent by the Forum of IMED-Passo Fundo for that seatrched for that program in order to solve litigation cases related to family disputes over children’s custody and/or regulation of visits. There were four case studies, each one composed by the parents and the children involved, and who have agreed to participate. Data were collected at different times. In the first stage, the selected cases were assisted by the Program for Conflict Resolution of Imed – Passo Fundo. This service was conducted by another team different than the one which the researcher belongs to. The interviews were recorded, with permission, and transcribed. In the second stage, four months after the end of a successful mediation process, they were interviewed again in order to check whether the agreement was kept. The data were analyzed according to the method of theoretical propositions by Yin (2005). The main findings pointed to a positive outcome of the mediation process in terms of the agreement between the participants as well as a recovery of dialogue and communication between the people involved. The most successful interventions were the ones that focused on the present and future of those involved in the process and also in, overcoming the conflict.Key words: mediation, family conflict, Mediation program.
Highlights
Hoje você concorda que sua filha permaneça com a mãe ou vai brigar pela guarda da menina?” Segundo Vilela (2009), se existe uma área do Direito onde a mediação de conflitos obtém excelentes resultados, sendo sempre preferida ao invés da disputa judicial, essa área é o Direito de Família, principalmente para os litígios que envolvem filhos e que demonstram resistência das partes em admitir o fim do matrimônio, como se observou neste caso
A família e os conflitos familiares: a mediação como alternativa
Summary
O objetivo do presente estudo foi avaliar o Programa de Mediação de Conflitos de uma faculdade do interior do RS, analisando seu processo e identificando características e formas de intervenções utilizadas que favoreçam ou não o estabelecimento de acordos. Foram realizados quatro estudos de caso, compostos cada um pelo genitor que buscou o Programa, o outro genitor e o(a)s filho(a)s envolvido(a)s, e que aceitaram participar do estudo. Os casos selecionados foram atendidos pelo Programa de Mediação de Conflitos da IMED-Passo Fundo. Os principais resultados apontaram para um desfecho positivo do processo de mediação em termos de acordo entre as partes, restabelecimento do diálogo e da comunicação e que as intervenções focadas no presente e no futuro, e na superação do conflito e não na sua exploração, foram as mais benéficas.
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