Automated storage and retrieval system: a time-tested innovation

Abstract

Purpose – The purpose of this paper is to examine the ongoing life cycle of the world's first library Automated Storage and Retrieval System (ASRS) at the Oviatt Library at the California State University, Northridge (CSUN). Born from the pilot project at the California State University Chancellor's Office, CSUN's ASRS was inaugurated in 1991 and cost over $2,000,000 to implement. It survived a devastating 6.8 Northridge earthquake and protected the collection housed within. Almost 20 years later the CSUN ASRS underwent a major renovation of hardware. With the changing concept of library as space and the construction of Learning Commons at the Oviatt, the demand for ASRS capacity is higher than ever. Design/methodology/approach – In addition to the history and overview, the paper explores the major aspects of ASRS administration: specifications of storage layout and arrangement of the materials, collection policy for storing materials, communication of retrieval requests and ASRS interface and compatibility with successive Integrated Library Systems. Findings – The first ASRS served as proof of concept that a library collection does not lose its effectiveness when low-circulating materials are removed from the open stacks. Furthermore, with the changing concept of library as space and the construction of Learning Commons at the Oviatt, the provision of the nimble, just-in-time collection becomes paramount, and the demand for ASRS increases exponentially. Practical implications – Administrators and librarians who consider investing in ASRS will learn about the principles of storage organization, imperatives and challenges of its conception and long-term management on the example of CSUN. Originality/value – The paper carries unique qualities as it describes the formation and evolution of the world's first library ASRS. The visionary undertaking not only withstood the test of time and nature, it continues to play a pivotal role in Oviatt Library's adaption to the new generation of users’ demands and expectations.