Abstract
The California State University, Northridge (CSUN) Oviatt Library was the first library in the world to integrate an automated storage and retrieval system (AS/RS) into its operations. The AS/RS continues to provide efficient space management for the library. However, added value has been identified in materials security and inventory as well as customer service. The concept of library as space, paired with improved services and efficiencies, has resulted in the AS/RS becoming a critical component of library operations and future strategy. Staffing, service, and security opportunities paired with support and maintenance challenges, enable the library to provide a unique critique and assessment of an AS/RS.
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