Attitude of the stakeholders involved in the repair and second-hand sale of small household electrical and electronic equipment: Case study in Spain

Abstract

The European legal framework for Electrical and Electronic Equipment (EEE) and Waste Electrical and Electronic Equipment (WEEE) (Directive 2012/19/EU) prioritises reuse strategies against other valorisation options. Along these lines, this paper examines the awareness and perceptions of reusing small household EEE from the viewpoint of the different stakeholders involved in its end-of-life: repair centres, second-hand shops and consumers. Direct interviews were conducted in which an intended survey, designed specifically for each stakeholder, was answered by a representative sample of each one. The results obtained from repair centres show that small household EEE are rarely repaired, except for minor repairs such as replacing cables, and that heaters, toasters and vacuum cleaners were those most frequently repaired. The difficulty of accessing cheap spare parts or difficulties during the disassembly process are the commonest problems observed by repair technicians. The results obtained from second-hand shops show that irons, vacuum cleaners and heaters are the small household EEE that are mainly received and sold. The results according to consumers indicate that 9.6% of them take their small household EEE to be repaired, while less than 1% has ever bought a second-hand small household EEE. The main arguments for this attitude are they thought that the repair cost would be similar to the price of a new one (for repairs), and hygiene and cleaning reasons (for second-hand sales).