Abstract
This study confirms and extends Situational Theory of Problem Solving (STOPS) by examining it in the context of the U.S.-China trade dispute. Using Chinese national survey data (N = 935), this study reveals that the attitude towards China’s stand on the trade dispute as a significant negative mediator between antecedent perceptual variables and multiple communicative actions: online information seeking, online information permitting, and information sharing. This study provides empirical proof of STOPS from a different cultural setting other than the U.S. It not only confirms the theoretical structure of the novel variables developed through STOPS, but also advances the theory by testing the communicative actions in the online realm as dependent variables. Practical implications on crisis communication and political public information management were also discussed.
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