Asset Performance Management Command Center for Saudi Ministry of Health

Abstract

This article describes the journey of developing, implementing, and evaluating a unique state-of-the-art Asset Performance Management Command Center for the Ministry of Health in Saudi. Several successful pilots have been established to test the usability and performance of the Asset Performance Management tools that are developed and planned to be scaled for all (~300) ministry of health hospitals. To accommodate the complexity of the mission, several proof of concepts have been established including inventory management for 7 types of medical equipment on kingdom-level covering ventilators: anesthesia, blood gas analyzers, magnetic resonance imaging, computed tomography, renal and dental units in addition to inventory management platform for all ministry of health hospitals hospitals. A basic computerized maintenance management system is then implemented at 1 Ministry of health hospital, and another equipment direct connectivity use case was implemented at another hospital. Continuously refreshed data for medical equipment at the targeted hospitals are reported at the national command center of the Ministry of Health situated in Riyadh digital City, including inventory information related to 200+ hospitals in addition to key performance indicator dashboards illustrating downtime, work order status, basic utilization, and many other key performance indicators related to assets specifically developed and verified for Ministry of health needs.