Assessment of the social effectiveness of providing medical care to patients with a cardiological profile using the method of remote monitoring of blood pressure

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BACKGROUND: Assessing social efficiency currently plays a key role in improving the organization of medical care to citizens. Satisfaction with medical care provided is an indicator of the availability of medical care and the effectiveness of healthcare in general. AIM: To assess the social effectiveness of medical care using the method of remote monitoring of blood pressure in cardiac patients based on the results of remote monitoring. MATERIALS AND METHODS: The study materials included data from an anonymous sociological survey of 200 patients who were under dispensary observation and had a history of periods of deterioration in the functional state of the cardiological profile. The questionnaire offered to patients contained six establishing questions, each of which was distributed on a scale balanced from extreme positive to extreme negative assessment. RESULTS AND DISCUSSION: Before conducting remote monitoring, the level of awareness of patients about their own health status, preventive measures, and the use of devices for remote transmission of blood pressure data from the patient to the doctor was investigated. Subsequently, to increase patient awareness, additional information materials on the procedure for interaction be-tween patients and medical workers, as well as about risk factors for the development of cardiovascular diseases and complications from them. The sociological survey was conducted to summarize the results of remote monitoring of patients’ blood pressure and was aimed at studying patients’ opinions on changes in the organization of medical care provided in outpatient settings. CONCLUSION: The data obtained showed that, in general, the degree of achievement of social results after remote blood pressure monitoring increased by 61.0%. Undoubtedly, such an increase in patient satisfaction was achieved as a result of the redistribution of responsibilities between doctors and nurses, as well as a result of well-established participatory interaction between medical workers and patients in terms of remote monitoring of dispensary groups of cardiac patients, instruction in the method of measuring blood pressure and monitoring it indicators in electronic form.