Assessment of Critical Stakeholders Conflict Factors on Tertiary Educational Trust Fund (TETFund) Building Construction Projects in Southwest Nigeria

Abstract

Building construction project are complex, unique, and involved the use of multidimensional stakeholders to execute the project from the design stage through construction and completion. This leads to conflict and if not properly managed affects project performance. This study assessed critical stakeholders conflict factors on TETfund building construction projects performance in southwest Nigeria with a view to ameliorating the problems of dispute, non- performance and project abandonment. Qualitative research approach was adopted and a structured questionnaire was administered to three hundred and ninety-four (394) project stakeholders (client’s representative, consultants and contractors). Two hundred and ninety-seven (297) representing (75.38%) were retrieved from the respondents. The data collected was analyzed using both descriptive and inferential statistics. Mean Score (MS) was used to rank the level and effect of Stakeholders conflict on project performance while Kruskal-Wallis, Anova and LSD post hoc test was used to determine the convergence and divergent views of clients, consultants and contractors. The top three causes of conflicts on TETFund building construction projects are discrepancy between measured work and valuation, errors, discrepancies and omissions in contract documents and delay of task dependency activities. The top three effects of stakeholders conflict on project performance are poor quality of work executed, lag in construction programms and abuse of rule of engagement. It is hereby recommended that discrepancy between measured work and valuation, errors and omissions in contract documents and delay of task dependency activities which are the major causes of conflict should be addressed to improve performance of TETfund building construction projects.