Assessing the use of ICT systems and their impact on construction project performance in the Nigerian construction industry

Abstract

Purpose The use of information and communication technology (ICT) for business processes has witnessed exponential growth over the past two decades. This paper aims to explore the level of use of ICT infrastructure in the Nigerian construction industry and analyse the implications for construction management practice. Design/methodology/approach Using quantitative questionnaire survey, data from 148 respondents were analysed with the help of descriptive and inferential statistics as well as multiple regression analysis. Findings Findings establish project managers, site managers and quantity surveyors as the primary users of ICT with regards to the variety of ICT devices in the Nigerian construction industry, while the foremen are the least users. Besides, word processing/accounting systems, electronic communication systems and project management systems are the three top rated in terms of frequency of use, while quality as well as cost impacts of ICT infrastructure use are established as the most important factors contributing to overall project performance. Originality/value The study establishes causal relationships between ICT infrastructure use and project performance within the context of Nigeria’s construction industry.