Abstract
Information and communication technology (ICT) is one of the important factors that support construction project performance. Various studies have concluded that by aligning the ICT utilization with organizational ICT infrastructure, better performance outcomes can be achieved from the project to organization level. A positive connection between utilization of ICT and project performance has been established. However, the effects of ICT utilization strategy alignment with the organizational ICT infrastructure on construction project performance have not been investigated. This research evaluates and analyzes the importance of organizational ICT infrastructure to improve ICT utilization not just at the project level but also at the level of construction organizations. The main objective of this research is to investigate whether the effect of ICT utilization on project performance may be restricted and affected by its alignment with the ICT infrastructure level in the organization. The analyses of ICT infrastructure, ICT usage, and their associations with project performance are based on case studies of projects and organizations from the New Zealand construction sector. A method of evaluating ICT utilization and ICT infrastructure is proposed. This allows for further detailed examination of the strategic alignment between ICT utilization and organizational infrastructure. The effects of this strategic alignment on project performance are discussed and recommendations for the optimal strategic utilization are provided.
Highlights
The construction sector is considered as one of the biggest investment-draining sectors worldwide, with extremely high influence and contribution to economic development [1–4]
The first research question is: How does the availability of information and communication technology (ICT) infrastructure in the construction organization support and improve the utilization of ICT? This may be one of the factors in improving the outcomes of the construction project; the second question is: How can the alignment between the ICT infrastructure and ICT utilization affect project performance? The main objective of this study is to investigate whether the effect of ICT utilization on project performance may be moderated and affected by the ICT infrastructure level in the organization
By analyzing the data collected in the previous sections and empirically assessing project performance of the case studies, it is observed that the “Airport Network Transportation Upgrade” (Project 2) had the best performance
Summary
The construction sector is considered as one of the biggest investment-draining sectors worldwide, with extremely high influence and contribution to economic development [1–4]. Finding solutions to improve construction project performance and make the project management knowledge more efficient is the main challenge for organizations to achieve client requirements [4,5] One of these solutions is to apply new technologies and implement effective information and communication technology (ICT) applications in construction projects [4,6]. An organization can deploy its IT infrastructure in a cloud computing environment or computer facilities These components include hardware and software, as well as networking and operating systems (OS), which are all used to provide IT services and solutions [11]. A significant number of studies have been conducted on ICT adoption in the construction industry and its relation to construction project performance [19–22] These studies generally cover ICT utilization and factors that influence its implementation as part of the construction management process. Ozumba et al (2018) conducted a detailed case study to examine the role ICT transfer plays in innovation in medium- to small-sized construction organizations
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