Abstract
Abstract This article examines urban water supply systems by using indicators such as quantity, quality, accessibility, and reliability. Shillong city is divided into numerous localities, each governed by both formal (municipal) and informal (non-municipal) institutions. This study focuses on domestic water aspects in non-municipal areas and argues that water inequity is more prominent and widespread, and the role of local institutions in water governance is greater and more significant. The article underscores the complementarity between water distribution and water governance rendered by the local institutions.
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