Abstract

Purpose – The aim of the research work that underpins this paper is, therefore, to examine the effectiveness of project management maturity in mitigation measures for risk response within construction companies to influence project success. Design/methodology/approach – Ninety-three questionnaires were collected from respondents in different construction companies in the UAE, in order to assess project maturity in construction projects. Fifteen key success factors emerged from the literature and the questionnaire survey as being susceptible to improvement with increasing the project success. Findings – The results reveal that maturity can be improved by developing mitigation measures which positively influence risk response for project success. Based on these results, a framework is proposed to improve the practical functioning of risk response. Research limitations/implications – This study, however, reflects the general view but for greater confirmation, in-depth investigation is required, and the suggestion is that more primary data should be gathered by the survey method in other project organisations that have adopted risk management maturity, in order to validate the preliminary findings in this paper. This research is being carried out and will be reported in a future paper. Originality/value – This framework provides a better risk response to achieve a higher level of maturity. One of the unique features of the study is the creation of new knowledge by focusing on the UAE. At the same time, the use of maturity modelling to handle construction delays risks provides new knowledge for a wider audience.

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