Assessing Human Factor in the Adoption of Computer-Based Information Systems as the Internal Corporate Social Responsibility

Qamar Farooq,Yunhong Hao,Yanni Zhang,Peihua Fu,Shahzad Ahmad

doi:10.1177/2158244019868858

Qamar Farooq, Yunhong Hao + Show 3 more

Open Access

https://doi.org/10.1177/2158244019868858

Copy DOI

Journal: SAGE Open	Publication Date: Jul 1, 2019
Citations: 18	License type: cc-by

Affiliation: Zhejiang Gongshang University

Abstract

Computerization in management information systems has thickly segregated employment and unemployment which are being discussed due to technological implementation at operational and strategic levels. In this article, we have evaluated the criticism and internal corporate social responsibility (CSR) challenges caused due to the espousal of computer-based information systems (CBIS) by the companies. Based on existing measures, a comprehensive questionnaire was designed and distributed to 120 employees of the companies having the adoption plan of CBIS. The hypothesized model of CBIS implementation intention disclosure and human factor was tested with correlation and regression analysis of the data received from 108 employees (90% response rate). Results show a positive relationship between technological trends and motivation of computer literate employees. We have established our study in the context of human capital management which is a sociobehavioral notion for meeting the internal CSR. Theoretical implications of this study have been progressively discussed simultaneously with the limitations therein. Our research has practical implications for corporate managers, human resource managers, and management information systems managers in manufacturing industries.

Highlights

Information Technology does smart work because the workflow becomes automated with efficiency to replace the manual rigorous graft
Certain challenges which might be faced after the implementation of Information Technology are often neglected before the system adoption, raising question on internal corporate social responsibility (CSR)
Our research finds and connects the critical elements of technology development, employment sustainability, and anthropological contributions to advance the related knowledge of internal CSR

Summary

Introduction

Information Technology does smart work because the workflow becomes automated with efficiency to replace the manual rigorous graft. Lidding the area of cost management, human roles are eliminated, and usually computer illiterate employees are trained for retention even unnecessarily sometimes In such firms, these employees act as the parasites due to the absence of a good managerial plan; the companies endure the opportunity cost by losing possible profits. These employees act as the parasites due to the absence of a good managerial plan; the companies endure the opportunity cost by losing possible profits In other cases, such employees are laid off on the face of downsizing or rightsizing, which puts a new question mark on internal CSR while creating unemployment and job security risks even for existing workers, lower level managers, or middle level managers

Results

Discussion

Conclusion