Abstract

One of the key advantages of Artificial Intelligence (AI) is to decrease the social and economic inequalities within the society (Villani, C. et al, 2018), through the dissemination of accurate and timely information. This is only possible where A1 technologies are effectively used to broadcast vital information or policies to people about issues that affect their well-being. One of such policies is the Integrated Personnel and Payroll Information System (IPPIS) which was implemented by the Nigerian Government to forestall and further curb excessive spending and mismanagement of public funds. But one questions the adoption, implementation and efficacy of this financial policy on the Nigerian public servants, especially the staff of the federal government institutions of tertiary education. This policy also interferes with the existing financial policies in these institutions especially in Open and Distance Learning (ODL) educational systems with huge staff whose productive output depends on their social well-being orchestrated on adequate information. The National Open University of Nigeria (NOUN) is a leading ODL institution in Nigeria with 4615 workers. New government policies should not destabilise the smooth-running system and pitch her staff against the University Management or the National Universities Union against the Federal Government. Rather, a suitable subtle way of worming in government policies into the systems is ideal. In NOUN, no previous information, seminars or sensitisation was done to intimate the staff about the on-coming financial policy before its implementation despite availability of adequate AI technologies and commensurate staff to man them, hence making the staff very sad and humiliated! This has created disharmony, bitterness and rancour among the NOUN staff, especially in the academia. It has positioned the Nigerian government negatively before NOUN staff, making them continuously castigate the Federal Public Service of Nigeria. These unpleasant effects of the mass miscommunication on IPPIS demonstrate the pertinence of AI-powered broadcasting, that is, how mass communication of public policies can fail when AI-assisted broadcasting is absent. This paper investigates the level of awareness of NOUN staff about the need for the adoption and implementation of IPPIS as a government policy aimed at reforming the financial management process in Nigeria, the perception of NOUN Staff towards IPPIS and its benefits to them. The study, anchored on Robert Freeman’s Stakeholder Theory, led us to expand the theory into a multi-stakeholder theory for policy-making, based on empirical facts embedded in the model of the United Nations 17 Sustainable Development Goals for 2030.

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