Abstract
In recent decades, technological advances have exponentially accelerated the search for digital transformation. The use of technologies based on Artificial Intelligence (AI) is essential to achieve these goals. In this work, we investigate the future trends in the field. We conducted a systematic review and analyzed their content with a methodology based on Future-Oriented Technology Analysis (FTA) techniques. We have identified 30 future events related to digital transformation and AI and their respective feasible years. Our findings are categorized into industry fields: business process management, construction industry, digital economy, human resources, healthcare, industry, social innovation, tourism, and education. Our work allows decision-makers to draw up strategies, map the paths to be taken, and better prepare for their future needs, using AI as a tool for value aggregation.
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