Are algorithms always fair? The study on public preferences toward algorithmic decision‐making: A case study from the perspectives of decision scenarios and social roles

Abstract

AbstractThe integration of algorithmic decision‐making into daily life gives rise to a need to understand public attitudes toward this phenomenon. This study uses online experiments to explore how decision scenarios and roles influence public preferences for algorithms. In‐depth interviews were conducted to examine interpretations of algorithmic fairness. The findings indicate a preference for algorithms, yet a stronger preference for human decision‐making in ethically complex scenarios. Decision‐makers demonstrate greater acceptance of algorithms. Participants perceive algorithmic fairness from social and technical perspectives, emphasizing autonomy and transparency. Despite a general preference for algorithms, concerns persist, revealing a nuanced view of algorithmic fairness as a form of societal power.