Abstract
The archival profession is dynamic, adaptive, and undergoing continual change. This is particularly true in the areas of reference (or researcher) services and outreach. This article advocates reexamination of these functions, relating them more closely to each other. It maintains that archival records are underutilized and that archivists should address this issue by proactively reaching out to researchers and encouraging research use. Special skills are required to assist researchers to ensure that their use of archival records meets their information needs. The increasing creation and use of electronic records occasions even more attention to archivists' relations with researchers. Finally, there are several areas where archivists and researchers can and should work together to address common needs.
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