Abstract
<p><em>In this research objective was to studies appropriate technology for knowledge management in the case of public university lecturers. Using the Delphi technique, the researcher conducted interviews with twenty experts involved in</em><em> </em><em>education administration, academic affairs, and knowledge management at institutes, faculties, offices, and educational institutions.</em><em> </em><em>Data were collected from the experts three times. The first round involved structured interviews. The second and third rounds involved the use of a five-rating scale questionnaire. Computing the median for the data collected from the experts. Thence the median was determined for the lower and upper quartiles. The values for the criteria used by the researcher were a median at the high level upwards greater than 3.50 (Md&gt;3.50) with a concomitant interquartile range of less than 1.50 (&gt;1.50). Findings show that appropriate technology in knowledge management for public university lecturers as agreed by experts consists of five aspects: (1) knowledge acquisition; (2) knowledge creation; (3) knowledge storage and access; (4) knowledge sharing; (5) learning. Of the 37 items appropriate technology found at the highest level pertains to 15 items. At a high level 22 items are found. The median ranged from 3.72 to 4.95 and the interquartile range was from 0.25 to 1.19. </em></p>
Highlights
At present, public and private universities are expanding educational opportunities by developing a large number of curriculums in order to fully respond to the needs of students
Findings show that appropriate technology in knowledge management for public university lecturers as agreed by experts consists of five aspects: (1) knowledge acquisition; (2) knowledge creation; (3) knowledge storage and access; (4) knowledge sharing; (5) learning
Findings showed that the technology appropriate for knowledge management by public university lecturers in the aspect of knowledge acquisition with nine items showed concurrence by the experts in respect to six items deemed appropriate at the highest level
Summary
Public and private universities are expanding educational opportunities by developing a large number of curriculums in order to fully respond to the needs of students. It is necessary to develop the capabilities of lecturers in performing work in respect to instruction, research, and providing academic services to society (Cruthaka & Pinngern, 2016) In this connection, one method is to use a concept of knowledge management as an instrument for developing formal and informal knowledge on the part of university lecturers. The contents were constructed in the form of a five-rating scale questionnaire pertaining to technology appropriate to knowledge management for public university lecturers in five aspects composed of 40 items. Experts expressed opinions apropos the levels of technology appropriate to knowledge management pursued by public university lecturers on the basis of the contents of the interviews conducted with experts. The third-round questionnaire concerned appropriate technology for knowledge management by public university lecturers in five aspects with 37 items. Statistical techniques utilized in data analysis were Mdn, Quartile Deviation (QD) and IQR
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