Abstract
Knowledge management (KM) technologies and applications are fundamental to the success of KM programs. This paper aims to find out linkages between newly-developed KM theories and various technologies and their relevant applications. It explores various understandings on KM technologies, their functions and benefits to organizations, and several types of classification of KM technologies and their applications by reviewing literature. The authors ask and answer the following questions: (1) How are KM technologies defined in literature according to their different perspectives or disciplines? (2) What are the functions, or the roles, of the KM technologies and their applications as enabling KM? and (3) How are KM technologies classified in literature? This study may have implications to mapping, building and operating KM programs that need to have concerns about KM technologies. Different schools of thought on KM technologies, their functions and benefits and their strengths and limitations as solutions to KM problems shall be taken into account.
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