Applying Lapor Sleman to Increase Public Participation

Abstract

This paper aims to analyze the utilizing Lapor Sleman as smart governance to increase public participation year 2018. Smart economy, smart governance, smart environment, smart people, smart mobility, and smart living are currently an innovations that continue to be developed in Indonesia as one step in applying technology to a broader sector. Smart governance became one of the important component among the six characteristics of smart city. Smart governance consists of aspects that encourage citizen participation in decision making and transparent governance. Collaboration between community and government, and the community involvement in giving advice and criticism of the government’s performance became the main things in smart governance. Lapor Sleman is existed as one of the manifestations of smart regency to improve public services by following the dynamics of people's lives, technological developments and communication.This research used exploratory descriptive qualitative method.The results of the study reveals the utilization of Lapor Sleman is expected to be able to support community activities in reporting and complaints and assisting the government in developing Sleman Regency. In spite of that, there are still many problems occuring in the use of lapor sleman.