Abstract
Open source software (OSS) has recently become very important due to the rapid expansion of the software industry. In order to determine whether the quality of the software can achieve the intended purposes, the components of OSS need to be assessed as they are in closed source (conventional) software. Several quality in-use models have been introduced to evaluate software quality in various fields. The banking sector is one of the most critical sectors, as it deals with highly sensitive data; it therefore requires an accurate and effective assessment of software quality. In this article, two pieces of banking software are compared: one open source and one closed source. A new quality in use model, inspired by ISO/IEC 25010, is used to ensure concise results in the comparison. The results obtained show the great potential of OSS, especially in the banking field.
Highlights
The impact of open source resources on business has been noted in many sectors, especially with recent gains in various open source technologies from Open source software (OSS) to open source libraries (Hecht & Clark, 2018, Official Statistics of Finland, 2011)
There is no significant difference between the effectiveness of Cyclos and that of E-pay Suite
Productivity: The obtained p-value is smaller than the alpha value, which means that Productivity Null-HYP is refuted and the mean value is used to compare the two software products
Summary
The impact of open source resources on business has been noted in many sectors, especially with recent gains in various open source technologies from OSS to open source libraries (Hecht & Clark, 2018, Official Statistics of Finland, 2011). Software can be a computer program, a library or any set of instructions that manage data. The authors give an overview of the quality models available in the literature and discuss their applicability to OSS. In 2003, the open source maturity model (OSMM) was developed by Capgemini (Duijnhouwer & Widdows, 2003). While OSMM is a non-free software, authorized distribution is permitted. This model has two categories of indicator: product and application. It is clear from the figure that OSMM considers of all the characteristics of product quality available in ISO/IEC 25010 (ISO/IEC 25010:2011), it only assesses the usability in the quality in use category
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