Application of navigation guidance in the diagnosis and treatment of patients

Abstract

Objective To investigate the application and effects of navigation guidance in the diagnosis and treatment of patients so as to standardize the process of medical activities, provide convenience for patients and improve the quality of clinical service. Methods A total of 582 patients from outpatient clinic, 306 hospitalized patients with MRI examinations and 124 medical staff from May 2015 to June 2015 in Hu'nan People's Hospital were randomly selected as control group. A number of 582 patients from outpatient clinic, 306 hospitalized patients with MRI examinations and 124 medical staff from July 2015 to August 2015 were randomly selected as experimental group. Patients in control group went for waiting doctor, treatment, examination and taking medicine with the guidance of responsible nurses. Patients in experimental group were guided with additional navigation guidance which was designed depend on the hospital. Treatment time of patients from outpatient clinic, MRI examination time of hospitalized patients, satisfaction of patients and medical staff to treatment time, treatment procedure and clinical service were compared between two groups. Results After the usage of navigation guidance, treatment time of patients from outpatient clinic in experimental group (63.53±32.97) was shorter than that in control group (67.94±39.44) . The difference was statistically significant (P<0.05) . MRI examination time of hospitalized patients in experimental group (30.90±12.19) was shorter than that in control group (33.75±13.38) , with significant difference (P<0.05) . Satisfaction rates of patients to waiting time, treatment procedure and clinical service in experimental group were higher than those in control group (t=-3.977, -3.355, -4.843, P<0.001) . Average satisfaction rate of medical staff to treatment procedure in experimental group (84.26±9.80) % was significant higher than that in control group (80.27±9.40) % (P<0.05) . Conclusions Application of navigation guidance improves the standardization and specification of diagnosis and treatment procedure and clinical service levels. It is an effective management method which could significantly short patients' treatment and examination time so as to promote the satisfaction rate of medical staff and patients. Key words: Navigation guidance; Diagnosis and treatment; Application