Abstract
In recent years, public transport company gained less profit from their daily operation, and management in these companies are eager to find an effective way to alter such a situation. This paper intends to discover the way for the public transport company to do toward three grades contain negotiating to superiors like governments, managing themselves about their structure and serving for inferiors like citizens. Many cases of public transport operators around the world are analyzed in this paper in order to get a more accurate direction for their development, and some of them did an excellent achievement, research for these companies includes several innovative ideas for operators. The result shows that the more based on mutual benefit and interest, the more profit and reputation would attain. Many kinds of negotiating, managing, and serving methods were introduced in the paper, people prefer the cooperator while their interest is considered in opponents plan. It is suggested to absorb the idea in corresponding part they need to put into use.
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