Application of Lean Six Sigma in Land Transportation Sector

Abstract

Lean Six Sigma is a method that blends Lean and Six Sigma to improve the quality and speed of a process. Lean focuses on the elimination of waste, while Six Sigma reduces errors and improves quality. When these two methods are used together, they make a powerful tool for process improvements. Lean Six Sigma has been used successfully in many fields to solve complicated and challenging problems. Lean Six Sigma originated from the manufacturing sector and now it is applied in various fields such as healthcare, banking as well as other service-driven sectors. For this study, the author explores the application of the methodology in the transportation sector. The transportation business is complicated and very dynamic. It is believed that Lean Six Sigma could be applied in this field. If Lean Six Sigma was used in the shipping industry, it could lead to big cost savings, better quality, and more efficient work. This study work is about how Lean Six Sigma is used in the land transportation industry. The paper discusses the pros and cons of using Lean Six Sigma in the land transportation sector. For the purpose of the study, the data and observation were extracted from one of the subsidiaries of a plantation conglomerate in Malaysia.