Application of information and communication technology facilities in technical services operations at Bayero University library, Nigeria

Victoria Sokari,Kemi J Olayemi,Oladimeji Eyitayo Yemi-Peters,Umar Garba Gama,Zanaib Abba Haliru

doi:10.4314/iijikm.v8i1.6

Abstract

This paper examines the application of Information and Communication Technology (ICT) facilities to technical service operations of Bayero University Library, Kano. Qualitative research method was adopted for the purpose of the study. The population for the study comprised of the eleven (11) staff members of the technical service unit of the library, while the head of the unit was sampled to respond to the interview questions posed. The study revealed that ICT facilities that were used in the technical service unit of the library were computers, printers, mobile phones, Virtual Library Software, internet, cataloguing and classification tools such as Online Computer Library Center (OCLC) and Library of Congress Online Catalog. Findings also revealed that inadequate training of staff on ICT application to technical services; poor electricity supply and insufficient fund were some of the challenges plaguing the application of ICT facilities to technical unit of the library. The study recommends that there should be adequate straining of staff, provision of sufficient funds and constant supply of electricity among others to boost ICT application in the technical service unit of the library. Keywords: ICT facilities, Technical service, Bayero University Library

Highlights

Almost every discipline and endeavor in the universe today has moved away from traditional ways of operations in the conduct of their activities
Objectives of the study The objective of the study is to investigate the application of information and communication technology (ICT) to technical service operations in Bayero University Library and the specific objectives are as follows: 1. To find out the types of ICTs utilized in the technical service operations of Bayero University Library
Findings and discussion Findings obtained from this study were discussed below as follows: Types of ICTs utilized in the technical service operations of Bayero University Library Based on the data collected, the study revealed that considerable levels of ICTs application have been achieved in the operations of technical services of the library under study

Summary

Introduction

Almost every discipline and endeavor in the universe today has moved away from traditional ways of operations in the conduct of their activities. Despite the significant role played by ICTs in revolutionizing and transforming libraries, it has been observed that ICTs have not been optimally utilized in the provision of technical services in some academic libraries in developing countries (Miraj & El-Hadi, 2012; Nkanu & Okoro, 2010 cited in Okiy, 2014).

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Conclusion