Application of individual tracer methodology in clinical nursing quality management

Abstract

Objective To explore the effect of individual tracer methodology in clinical nursing quality control.Methods By founding the supervision inspection group and evaluation standard , patients were followed up with questions （including access to medical records , ask the nurse, field view, the conversation, satisfaction survey, etc.）, and continued to track the problems , so as to improve nursing measures and resolve the issues to enhance patient satisfaction and quality of care .Results After the implementation of case follow -up, the score of quality nursing for the department of respiratory and neurology was improved from （90.31 ±2.21） and （91.80 ±1.66） to （97.14 ±1.99） and （98.23 ±1.48）.There were significantly difference （t=-7.965,-7.341, respectively;P 〈0.05 ）.The comprehensive quality nursing score significantly improved from （91.63 ±3.78） to （97.64 ±1.63） after six months （t=-5.138,P〈0.05）.Patient satisfaction improved from （87.88 ±3.08）% to （95.53 ±1.70）%.There was significant improvement of the satisfaction （t =-17.411,P〈0.05）.Conclusions The individual tracking control method for nursing quality control’s effect is obvious.It can effectively promote the implementation of high quality nursing service , and it is a relatively comprehensive and systematic nursing quality control method , so it is worthy of popularizing in clinical . Key words: Quality control; Individual tracer methodology; Quality nursing care