Abstract

Objective To promote nursing management quality, discover the flaw, propose the corrective method, establish nursing quality control point, and achieve zero flaw management in the ideal. Methods The quality testing result was analyzed between 2008 when using the 6 Sigma management and the nursing quality in 2007 . Results Compared with that in 2007, foundation nursing, the faculty nurse, safe nursing, nurees' copy clerk, the ward management, the innovation service, the synthesis nature to control and the patients' degree of satisfaction were different P <0.05. The nursing quality, nursing mistake, patients' degree of satisfaction, nurses' degree of satisfaction were better after implementation than those before the implementation P <0.01. Conclusions 6 Sigma management applies in the clinical nursing supervisory work, will display nursing staffs' in clinical work potential well, pursue nursing quality high quality, enhance patients' degree of satisfaction, realize safe nursing, strengthen continues the quality improvement, thus realize zero flaw. Key words: 6 Sigma; Nursing; Quality; Control; Way

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