Abstract

The purpose of this study is to access and describe the application and development of competence models in public sectors particularly in the disrupting era. The development of technology, organization change and innovation have increased the necessity and application of competency models in public sectors based on hard and soft human skills. However, private sectors are doing well in applying competence models compared to public sectors. Moreover, public organization systems in the World have undergone many different reforms in order to handle and copy with issues happening in disrupting era. In this study, a qualitative research method was used based on explaining the concept of competence model, drawing insights from theories, reading different articles and publications. Furthermore, competency model is a very essential tool in human resource systems and public institutions practice because it guides and develops human resource skills, knowledge and behavioral that enable an employee to perform their job effective particularly in the challenging era. We would like to suggest that public institutions must apply competence models and create quick strategic basic reforms in order to undergo and copy with new changes or challenges like what private sectors do in dealing with disrupting issues. Keywords: application, competence, competence model, public sector, disruption era

Highlights

  • Competency models are widely used in public offices for defining and assessing competencies within organizations in both hard and soft skills

  • The purpose of this study is to demonstrate the application and implementation of competence models in public institutions in the disrupting era

  • Public sectors are in great changes and applying new and modern competency models which can suit with the current situations

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Summary

Introduction

Competency models are widely used in public offices for defining and assessing competencies within organizations in both hard and soft skills. Competency management has been implemented in public sectors in several countries in order to suit and fit these reforms and technological needs. Public organizations have been changing every day due to the development of technology, innovations, creativities and cultural changes, while the requirements for public sectors have been changing as well. It has been experienced some key principal challenges like lack of potential skills, knowledge, innovation and creativity. These tendencies generate a great need for developing competent style and models in public institutions. New competency models have been adopted by several government institutions as a system for defining and demonstrating specific abilities, knowledge, behavior, skills and ensuring successful work delivery

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