Abstract
Due to the high level of competitiveness that exists today, companies have the obligation to establish strategies that allow them to raise their customer service levels without incurring excessive costs. This study addresses the problems of a commercial company located in the state of Puebla, Mexico, which is in a period of restructuring, establishing strategies that allow it to reduce the losses generated from the empirical method of managing its inventories. For this purpose, the research determines the optimal lot quantity by means of the EOQ method of inventories in two of its models, eliminating the risk of shortage and comparing the results obtained in each model, being the News Boy Model with normal distribution. .
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