Applicability of the EN 15221 Standard in Public Facility Management

Abstract

Public facilities (such as museums, universities, theatres and so on) compared with private investments, have a row of specialities. Among other requirements, the building should serve political, cultural, social and urban interests. The collective of Standards of EN 15221:2011 refer to the facility management (Facility Management, FM) focusing on the FM as a product and the budget of FM. This standard was created with the aim of unification the operation of business service processes. In the public sphere, while the application of the standards arise as a great challenge, its understanding, and the lessons drawn from it might be important for both the community facility operators and managers. In the article, the Author sets up the model of the public facility management according to the descriptions of the Standard, and highlights the problems and focus points of the public utilization of the Standards by systematic examination of elements and analysis of relating literature. The article, based on the model set up, articulates suggestions for the adopters and the users of the public FM.