Abstract
Computer aided facility management (CAFM) is a computerized network system that connects graphic and non‐graphic information in a central and comprehensive source of facilities information. Previous studies have revealed that facility management (FM) professionals have been reluctant to adopt the CAFM application. Drawing on diffusion of innovations theory, a model was developed describing the relationships between intention to adopt the CAFM application and five characteristics of an innovation shown to lead to the intention to adopt. The purpose of this study was to examine factors that influence individual FM professionals to adopt the CAFM application. Eight hypotheses used to examine the relationship were supported. Perceived trialability, perceived visibility, and perceived result demonstrability positively related to intention to adopt the CAFM system indirectly through perceived relative advantage and perceived complexity, and perceived advantage and perceived complexity had significant effects on FM professionals' intention to adopt the CAFM application.
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