Abstract
We examine the role of commitment to supply chain management (CSCM) and information technology (IT) in the achievement of global competence (GC). Through an empirical examination of 667 manufacturing business units in the U.S., we confirm the importance of global competence using two objective measures of firm performance. We investigate the direct effects of CSCM and experience with IT on performance, in addition to their indirect effects through global competence. We show global competence to be linked directly to objective measures of sales, and indirectly to return on assets (ROA). Despite manufacturers' hefty investments in IT, we find that experience with IT does not drive ROA directly, but only indirectly through global competence and sales.
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